Last updated: May 15, 2026

Version: 1.2

This Privacy Policy (the “Policy”) explains how Future Vision Architect (“we,” “us,” or “our”) collects, uses, stores, discloses, and protects personal information and other information relating to users (“User” or “you”) in connection with our website and services.

By using this website or our services, you acknowledge that we will handle your information in accordance with this Policy.

This Policy applies to information we collect through this website, account registration, paid services, free services, inquiry forms, personal reading services, payment-related processes, and other services provided by us.

Certain services may be subject to additional privacy notices, service-specific agreements, or conditions. If such additional notices or conditions conflict with this Policy, the service-specific notice or condition shall prevail with respect to that service.

We may collect the following categories of information, depending on the service you use:

• Account information, such as name, email address, password, account status, registration date, login information, and account management information.
• Information necessary to provide readings or related services, such as date of birth, gender, birthplace, birth time, consultation details, entered questions, and other information you provide for the purpose of receiving a reading.
• Payment-related information, such as payment status, subscription status, Stripe customer ID, subscription ID, payment history, billing status, and other information necessary to confirm payment and provide paid services.
• Inquiry and support information, such as messages you send to us, inquiry details, response history, and communication records.
• Service usage information, such as pages viewed, service usage history, selected language, consent history, agreement version, cancellation status, withdrawal status, and other records relating to your use of our services.
• Technical and access information, such as IP address, browser type, device information, operating system, access date and time, referring URLs, cookies, logs, and similar technical information.
• Information required for security, fraud prevention, legal compliance, dispute resolution, and operation of our services.

Payments may be processed by Stripe or another payment service provider designated by us. We do not directly store complete payment information such as your full credit card number.

We may collect information directly from you when you register for an account, use a service, enter information into a form, make a payment, contact us, consent to terms, cancel a subscription, withdraw an account, or otherwise communicate with us.

We may also collect information automatically when you access or use this website or our services, including technical information, access logs, cookies, and similar information.

We may receive limited payment-related information from Stripe or other payment service providers to confirm payment status, subscription status, billing results, refunds, disputes, or other payment-related events.

We use collected information for the following purposes:

• To provide, operate, maintain, and improve this website and our services.
• To register, verify, manage, and authenticate User accounts.
• To provide free readings, paid Web Reading services, personal reading services, calendars, results, guidance, and related content.
• To process payments, confirm payment status, manage subscriptions, handle cancellations, refunds, billing errors, chargebacks, and payment-related inquiries.
• To record and manage User consent to terms, policies, agreements, and service-specific conditions.
• To respond to inquiries, support requests, complaints, disputes, and other communications.
• To provide important notices regarding services, accounts, payments, security, policy changes, or operational matters.
• To prevent fraud, unauthorized use, abuse, security incidents, violations of terms, and other inappropriate conduct.
• To analyze usage trends, improve service quality, develop new services, and improve user experience, including through aggregated or statistical analysis that does not identify individuals.
• To comply with laws, regulations, court orders, administrative requests, legal obligations, and internal recordkeeping requirements.
• To protect our rights, property, safety, business operations, users, or third parties.

Some services may require or allow you to provide information that is personal or sensitive in nature, such as birth information, gender, consultation details, life circumstances, relationship concerns, work concerns, business concerns, or other personal matters.

We use such information only to the extent necessary for providing the relevant service, responding to inquiries, maintaining records, preventing disputes, improving service quality, and fulfilling the purposes described in this Policy.

Please do not provide information that is unnecessary for the service, including highly sensitive information, third-party personal information, or information that you are not authorized to disclose.

We may use cookies, access logs, and similar technologies to operate this website, maintain login sessions, improve usability, analyze access, ensure security, prevent unauthorized use, and improve our services.

You may be able to disable cookies through your browser settings. However, if cookies are disabled, some functions of this website or our services may not work properly.

We do not sell your personal information.

We do not disclose personal information to third parties except in the following cases:

• When you have given consent.
• When disclosure is necessary to provide, operate, or support the relevant service.
• When disclosure is necessary for payment processing, subscription management, fraud prevention, security, or dispute handling.
• When we outsource part of our operations to service providers within the scope necessary to provide our services.
• When required or permitted by laws, regulations, court orders, administrative requests, or other legal procedures.
• When necessary to protect life, body, property, rights, safety, security, or legitimate interests of us, Users, or third parties.
• When disclosure is necessary in connection with business succession, transfer of business, merger, restructuring, or similar transactions, to the extent permitted by applicable law.

We may entrust the handling of information to external service providers to the extent necessary for operating this website and providing our services.

Such service providers may include payment processors, hosting providers, email service providers, security service providers, analytics providers, customer support tools, communication tools, and other operational service providers.

Payment processing may be handled by Stripe or another payment service provider designated by us. Your use of such third-party services may be subject to the terms, privacy policies, and rules established by those third parties.

We will endeavor to select appropriate service providers and manage them appropriately within the scope reasonably necessary for protecting User information.

If you access this website or use our services from outside Japan, your information may be collected, stored, used, processed, or transferred in Japan or other countries where we or our service providers operate.

Data protection laws in Japan or other countries may differ from those of your country or region. By using this website or our services, you acknowledge that your information may be processed in such countries to the extent necessary for providing and operating our services.

If additional legal requirements apply to the processing of information of users in certain countries or regions, we will respond as required by applicable law.

We retain personal information and other User information only for as long as necessary for the purposes described in this Policy, including service provision, account management, payment management, inquiry handling, dispute prevention, security, legal compliance, tax and accounting records, and internal operational needs.

Even after account withdrawal, cancellation, or termination of service use, we may retain certain information for a reasonable period where necessary for legal compliance, payment records, dispute resolution, fraud prevention, security, backup management, or other legitimate operational purposes.

When information is no longer necessary, we will delete, anonymize, or otherwise handle it appropriately in accordance with our internal procedures and applicable law.

We take reasonable technical, organizational, and administrative measures to prevent unauthorized access, leakage, loss, damage, alteration, misuse, and other inappropriate handling of personal information.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of information.

If you wish to request disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party disclosure of your personal information, please contact us through the Contact page below.

We will respond to such requests in accordance with applicable law after confirming the identity of the requester and the details of the request.

We may be unable to comply with all or part of a request if retention or processing is necessary for legal compliance, payment records, dispute resolution, fraud prevention, security, protection of rights, or other reasons permitted by applicable law.

If you are a minor under the laws applicable to you, you shall use this website and our services only with the consent of a parent or legal guardian.

If we determine that information has been provided by a minor without necessary consent, we may delete the information, suspend the account, restrict service use, or take other appropriate measures to the extent permitted by applicable law.

This website or our services may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or information handling of third-party websites or services. Please review the privacy policies and terms of those third parties before using them.

We may change this Policy when there is reasonable cause, including changes in laws or regulations, changes in the content of our services, changes in third-party service provider specifications, or operational necessity.

When changing this Policy, we will notify Users of the content of the amended Policy and its effective date by posting it on our website or by any other appropriate method.

If you continue to use this website or our services after the effective date of the amended Policy, you shall be deemed to have acknowledged the amended Policy.

This Policy applies together with our Terms of Use, Refund and Cancellation Policy, and any service-specific agreement or conditions.

For the paid Web Reading service, the Paid Web Reading Service Agreement also applies. If a service-specific privacy notice or condition conflicts with this Policy, the service-specific notice or condition shall prevail with respect to that service.

If you have any questions regarding this Policy or wish to make a request regarding your personal information, please contact us through the Contact page.

For reading requests, personal readings, fees, scheduling, or questions about our services, please use the contact form on the Links page.