For inquiries about login, payments, cancellations, account withdrawal, technical issues, terms, privacy, refunds, or other administrative matters, please contact us at the email address below.

Email: admin@fvarchitect.com

Response time: we typically reply within 2 business days. Depending on the nature of your inquiry and any confirmations required, responses may take longer.

If your email app does not open, please copy the address above and send your message manually.

For reading requests, personal readings, fees, scheduling, or questions about our services, please use the contact form on the Links page.

We will review your message and reply as appropriate, to the extent we are able to respond.

If you forgot your password
At this time, password reset through the website is not available.
If you know your registered email address, please include it when contacting us.

If you forgot your registered email address
Please provide any information that may help us confirm your account, such as your name, approximate period of use, whether you made a payment, and any possible email addresses you may have used.
After identity verification, we will provide guidance to the extent possible.

If you forgot both your email address and password
Please contact us with any information you can provide. We will respond based on what we are able to confirm.

If you have already withdrawn your account
If your account has been withdrawn, you can register again using the same email address.
If you are unsure whether your account has been withdrawn, please contact us first.

If you have not withdrawn your account
Even if you cannot log in, please do not create a new account right away. Contact us first so we can confirm your login information.

• Your name

• Your registered email address, if known

• The topic of your inquiry, such as forgotten login information, payment, cancellation, withdrawal, technical issue, terms, or other matters

• The approximate period of use or application date, if applicable

• For payment-related inquiries: payment date, amount, and the email address used for payment

• For technical issues: date and time of occurrence, page/screen name, operation performed, and any error message